Absolutely. We don’t ship a guitar without it having passed through our hands. We give it a full inspection, a fresh set of strings, and a professional setup. Our repairers have experience working with guitars from major artists. This means it arrives ready to play!

We don’t just do a quick check, we deliver quality work. Every guitar includes:

• Hardware & Electronics: Everything is checked for functionality and made crack-free.
• New strings: Usually our own 10-46 Medium Tension (electric).
• Fretboard service: Deep cleaning, fret polishing, and wood oiling.
• Neck adjustment: As straight as possible with a little relief for optimum playing comfort.
• Intonation & Action: Accurately adjusted across the entire neck and a comfortable string height.

Absolutely. We don’t ship a guitar without it having passed through our hands. We give it a full inspection, a fresh set of strings, and a professional setup. Our repairers have experience working with guitars from major artists. This means it arrives ready to play!

Yes. Because we often sell unique (used/vintage) pieces, what you see is what you get . We take unique photos of each guitar so you can accurately assess the condition of the instrument.

Order your guitar before 4:00 PM on weekdays, and you’ll likely receive it the next day! PostNL will collect your parcels from us around 7:00 PM; you’ll immediately receive a Track & Trace code to track your new purchase.

Yes, that’s possible! You can pick up your order on weekdays at our location in Eindhoven (also a PostNL point). We’re open from 9:30 AM to 6:30 PM. After placing your order, you’ll receive the address and details immediately.

Orders over €499 ship for free ! Orders under that amount will be calculated at checkout. Shipping costs depend on weight, size, and delivery location. You’ll always see the exact amount before you pay.

Yes, we also ship outside the Netherlands. Shipping costs and delivery times vary by country and are calculated at checkout.

At GitaarBarbaar, you can buy with confidence. Every guitar is professionally tuned and comes with a 3-month warranty .

The warranty covers things that should not happen during normal use, such as:

• Damage due to transport.
• Electronics failing (jack, elements, switches).
• Faulty tuners or bridge parts.
• Structural problems (e.g. loose neck or bridge).
• Fret buzz or intonation problems when adjusted correctly.

• Wearing parts such as strings.
• Noisy or crackling potentiometers (unless otherwise stated, this is sometimes part of the vintage character).
• Damage due to drops, bumps or moisture problems after receipt.

Feel free to send us a message via WhatsApp or email. We can do the repair ourselves, or we can help you find a luthier near you.

Yes, we also buy used guitars! Send us clear photos and information about the condition via WhatsApp or email. We’ll review it right away and make you a suitable offer.

If you traded in a guitar for a new purchase and you decide to return that new purchase, the following rules apply:

• You’ll receive the trade-in value, minus a €50 administration and processing fee. This will be deducted from your refund.
• The trade-in discount received will expire.
• The traded-in guitar remains with us (it is deemed to have been sold and will not be returned).

Yes, customer satisfaction is our top priority. Not happy? You can return or exchange your purchase within 14 days of receipt. Products must be unused, in the same condition as when you received them, and in their original packaging.

No, returns are at the customer’s expense and risk. GitaarBarbaar is not responsible for returns lost or damaged during transit.

Once we’ve received and inspected your returned products, we’ll refund the purchase price (including any shipping costs for the outbound shipment). This refund will usually appear in your account within a few business days.