Our 3-month seller’s warranty

We stand behind the quality of our instruments. That’s why you get a standard 3-month warranty on every pre-owned guitar.

What is covered under our seller’s warranty?

Heavy fretwear at the time of purchase
Faulty electronics or hardware
A lifting bridge, broken truss rod, or other structural defects
Dead frets
Damage occurring during shipment to you (if reported within 3 business days)

What is not covered under our seller’s warranty?

Fret wear occurring after purchase
Damage caused by improper use, such as impact or drop damage
Personal preferences regarding the set-up
The G-string going out of tune on a 60-year-old Les Paul

Van Leeuwen Guitars Stands for Service!

As fellow guitar enthusiasts, we know exactly what your dream guitar needs! That’s why our guitars undoubtedly play better than when they left the factory. With us, you won’t find string action so high you could ride a bike under it, or completely worn-out frets!

Our Core Values:

Set-up

Relief, action, and intonation are perfectly adjusted.

Fretwear-Free

Treated to a fret level, dress, or refret whenever necessary. In case of very subtle and barely noticeable wear we leave the wear to preserve the height of the frets .

Originality

Every instrument is thoroughly checked for authenticity by a specialist. Has anything ever been replaced? If so, it will be stated.

Maintenance

Thoroughly cleaned and oiled, with every guitar leaving the shop strung with a brand-new set of strings!

Pickup or Shipping?

Pick up by appointment, or have it shipped safely and fully insured? Both are possible!

Warranty

Every guitar is thoroughly checked for flaws. That is why we offer a 3-month warranty on every instrument. Read more about our warranty terms…

Van Leeuwen Guitars reviews

Giles Blackburn

Top notch guitar store, demos provided, all questions answered promptly and safe & speedy overseas delivery to UK. Great service from Fabio. Highly recommend the online buying experience with this seller.

Chris Guffey

Top-Shelf Service & Guitars! I’ve had nothing but a pleasurable experience dealing with them. The pricing is fair, shipping is great, and everything was packed extremely well, especially as I live across the pond in the US. I’ve never had a single problem with any of the guitars I’ve bought from them, and their customer service is absolutely top-notch, top-shelf service every single time. Thank you Fabio!

Wesley Oliveira

Europe’s Takamine specialist! Fully set up guitars, meticulously tested, and approved. Fast, direct, and flexible transactions. Highly recommended!

Harmen-Jan Nuesink

Great choice to take your hobby to the next level.
Excellent seller, always friendly, and extremely passionate.
Really knows what he’s talking about, backed by years of expertise, especially with Japanese and American guitars.
Out of all 15 purchases I’ve made, I haven’t regretted a single one for a second.